Shipping & Returns
Shipping Policy
Currently I only offer UK shipping. If you are an International Customer you can purchase any of my digital items. You are welcome to shop physical items using our Etsy store. Shipping times will vary depending on the size and complexity of your order. I aim to make small orders within 2 days if I have all the materials in stock, Larger orders may take up to a week.
If your order is likely to take longer than 1 week to dispatch then I will contact you prior to beginning the project.
Shipping is by Royal Mail and is based on weight. Prices start from just £1. If you parcel is urgent please use the 1st class option.
Return & Exchange Policy
For any personalised items and digital downloads returns and refunds are not possible. For any other items I accept returns within 14 days. Items must be unused and in their original packaging. The buyer will be liable for the return postage costs.
Please message me before returning any items.
If you change your mind about an order you are welcome to contact me to see if I have started to make your order. If I haven't, and I haven't had to order in any special materials I will happily cancel for you.
This does not affect your statutory rights.